Contact

Official Email Directory

• General support: support@traviqo.com
• Ticket delivery, QR codes, attendee tickets, and check-in questions: ticketing@traviqo.com
• Billing, refunds, disputes, chargebacks, organizer payouts, and payment questions: billing@traviqo.com
• Legal notices, privacy requests, policy questions, and compliance requests: legal@traviqo.com
• Organizer partnerships, venue partnerships, sponsorships, and business development: partners@traviqo.com
• Marketing, promotions, press, and advertising questions: marketing@traviqo.com
• Career and hiring questions: careers@traviqo.com
• Automated outgoing emails may come from noreply@traviqo.com. This mailbox is not monitored.

What to Include

• Your full name and purchase email.
• Event name and date.
• Ticket reference or order number.
• A clear description of the issue.
• Screenshots or supporting details when helpful.
• For account access or password reset issues, include the account email and whether you used email/password or Google login. Do not send passwords, OTP codes, or full reset links by email.

Payment Questions

For Stripe, WooPayments, PayPal, refund, dispute, or payout issues, email billing@traviqo.com with the order reference and the email used at checkout. Do not send full card numbers by email.