Contact
Last updated: 11 June, 2026
Customer Support
For ticket, refund, event, account, organizer, payment, privacy, or policy questions, contact Traviqo at support@traviqo.com.
Official Email Directory
- General support: support@traviqo.com
- Ticket delivery, QR codes, attendee tickets, and check-in questions: ticketing@traviqo.com
- Billing, refunds, disputes, chargebacks, organizer payouts, and payment questions: billing@traviqo.com
- Legal notices, privacy requests, policy questions, and compliance requests: legal@traviqo.com
- Organizer partnerships, venue partnerships, sponsorships, and business development: partners@traviqo.com
- Marketing, promotions, press, and advertising questions: marketing@traviqo.com
- Career and hiring questions: careers@traviqo.com
- Automated outgoing emails may come from noreply@traviqo.com. This mailbox is not monitored.
What to Include
- Your full name and purchase email.
- Event name and date.
- Ticket reference or order number.
- A clear description of the issue.
- Screenshots or supporting details when helpful.
Payment Questions
For Stripe, WooPayments, PayPal, refund, dispute, or payout issues, email billing@traviqo.com with the order reference and the email used at checkout. Do not send full card numbers by email.